sales-process

Champion (Sales)

Also called: Internal Champion, Deal Champion, Sponsor

Definition

An internal contact at a prospect company who believes in your solution and is willing to advocate for it internally — often the difference between a deal closing or stalling.

A champion is the person inside your prospect’s company who wants your solution to win. They understand the problem you solve, they believe in the value you deliver, and critically — they’re willing to go to bat for you internally with stakeholders who weren’t in your original conversations.

Finding and developing a champion is the single most important activity in complex B2B deals. Without one, deals stall: you submit a proposal, it goes into an internal review process, and nobody is pushing it from inside. With a champion, someone is scheduling the internal demo, preparing the business case, and following up with procurement on your behalf.

What makes a good champion

A strong champion has three qualities:

  1. Access: They have relationships with decision-makers and can get the deal in front of the right people
  2. Influence: They have enough credibility internally that their recommendation carries weight
  3. Motivation: They have a personal or professional reason to want this solved — their bonus depends on it, they’ve been burned by the current solution, or they pitched this initiative to their leadership

Champion ≠ Economic Buyer

The economic buyer signs the check. The champion advocates for signing it. They’re often the same person in SMB deals; in mid-market and enterprise, they’re almost always different people. An AE needs to identify both.

Champion development is central to MEDDIC/MEDDPICC deal qualification frameworks. The champion is the person who completes the internal selling you can’t do from the outside.

Want help putting this into practice?

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